Visitor
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1 Message
New Construction
I work remotely and will need internet as soon as my new home construction is completed. How can I get that started? My address is registered with USPS. Thank you.
Visitor
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1 Message
I work remotely and will need internet as soon as my new home construction is completed. How can I get that started? My address is registered with USPS. Thank you.
Accepted Solution
CCMarcella
Official Employee
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352 Messages
2 years ago
Hello! Thank you so much for your post! Congratulations to you and your new home build. I will submit a ticket to our serviceability team to have your new address added to our system. Could you please send our team a direct message with your full name and full address? Our team can most take of your inquiry.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message" icon (top right corner)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it.
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user_49db56
Visitor
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1 Message
2 years ago
Hello,
I have been having trouble setting up an appointment to have a new line installed for our newly built ADU. We have two separate tenants and they can't share accounts. What should I do?
Thank you,
Scott
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