New construction with underground utilities

Hi there @All_Bright_Acres! Thank you so much for reaching out to us today about your new constuction. You are in the right place and we are happy to assist you today. Now we will need to open a servicability ticket to have our team contact you regarding the construction home you are building. 

 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

Let me know if you have any questions.