Visitor
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1 Message
New Construction Service
I just purchased a newly built house, and need to get Xfinity set up. Currently the address isn’t showing when I attempt to sign up for service, every other house around me is showing up. What needs to be done to have this new address added to the system so I can get service and have it installed
XfinityKei
Official Employee
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2.9K Messages
2 hours ago
@Jtpepitone You’re in the right place for help. We can conform serviceability and get you all set up!
Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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