Visitor
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1 Message
New Construction Service Availibility
Hello, can someone confirm if/ how I can get access to Internet service for new construction. The nearest "box "is via a third party property which isn't allowing access. Please provide next steps THANKS
XfinityRaf
Official Employee
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1.3K Messages
10 hours ago
Good afternoon @user_skelsp. Our team can help submit a serviceability request if your address is in our service footprint. If you could send our team a direct message with your full name and full address, we can get started.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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