Dfransen's profile

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1 Message

Tue, Oct 13, 2020 11:00 PM

New construction Rural Area

I have a ticket to find out how much and time lines it will be, to run new lines to a new construction on private property. This is a rural location, however, Comcast is approximately 900 yards up the road. All I want to know is: Is the extention possible? How much are we looking to do the expansion of services? What speed options will I have? How long for infrastructure to be put in place? (Estimated timeline if I agree today to when they start and finish)

Again rural area can not have others "buy in". Brand new construction as in electricity has not been supplied to the lot yet but will in the coming months. I am just trying to plan accordingly. Thank you



Diamond Problem Solver


25.9K Messages

7 m ago

Your need for a site survey has been escalated to an Official Employee to help you out

Official Employee


6.7K Messages

7 m ago

Hi Dfransen. We appreciate you visiting and posting on our Forums. I can help with getting a Site Survey ticket submitted for your new address. This will determine if we can extend our infrastructure and will generate a cost estimate for you. Please send me a private message and include your full name, complete home address, and primary contact phone number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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