Thanks for stopping by to reach out through the community forums, user_4llo5g! I'd first like to say congratulations on the new home! We'd be more than happy to get the process started to have our lines run to the house. Please send us a direct message with your full name, name on the account (if different and applicable), and service address, and we'll begin!
Residential:
Here are detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinitySean
Official Employee
•
660 Messages
11 hours ago
Thanks for stopping by to reach out through the community forums, user_4llo5g! I'd first like to say congratulations on the new home! We'd be more than happy to get the process started to have our lines run to the house. Please send us a direct message with your full name, name on the account (if different and applicable), and service address, and we'll begin!
Residential:
Here are detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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