Visitor

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1 Message

Friday, May 15th, 2026 9:57 PM

New Construction Needs Comm lines installed

Building a house we are ready to run comm lines into the house.

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Official Employee

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660 Messages

11 hours ago

Thanks for stopping by to reach out through the community forums, user_4llo5g! I'd first like to say congratulations on the new home! We'd be more than happy to get the process started to have our lines run to the house. Please send us a direct message with your full name, name on the account (if different and applicable), and service address, and we'll begin!

Residential:

Here are detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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