almenacres's profile

Regular Visitor


2 Messages

Wed, Nov 11, 2020 1:00 PM

New construction needing service

We are in the process of building a new home and have been having difficulty obtaining internet services. From what I can see I need a ticket submitted, but cannot find how to do that on your site or with calling customer service. Help!



Official Employee


6.1K Messages

8 m ago

Congratulations on your new home, @almenacres! We appreciate you for choosing Comcast as your potential service provider. I'd be happy to chat with you in a private message to gather the details we need to determine if service is available at this address. 

Please send a private message with your full name and the full address (including city, state, and zip code). To send a message, click on my name, "ComcastChe," then click send a message. 


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