Visitor
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1 Message
New construction need address added
I’ve been getting the run around trying to get my address in your system. My dad’s house and aunt both have Xfinity. I have a connection box at the end of our new driveway. Just need a tech to come out and run the wire to the house. I have ran a ENT pipe thru my crawl space into media room so all they have to do is run the wire from hook up into our media room so I can hook up my WiFi in there. I have a service ticket number. Just haven’t heard anything from anyone.
XfinityEmilyB
Official Employee
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2.1K Messages
3 days ago
@user_xrg0ma Welcome to our community forum! Thank you for reaching out so we can get an update on your serviceability request. We are so grateful that you are interested in Xfinity service at your new home!
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address to get started.
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