Regular Visitor
•
4 Messages
New Construction Internet
Hello,
We're in the final steps of building our house and our builder told us that we should reach out to Xfinity to get the internet and wiring connected to the house. I have called and have gotten different answers based on who I talked to. Is there a new construction number or someone I should reach out to? There's a Xfinity box at the street and my neighbors also have Xfinity.
Please let me know as I would like to get the process started asap to avoid any unnecessary delays.
XfinityKassie
Official Employee
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1.8K Messages
2 years ago
@mojosodope Good morning! Thank you for reaching out to our Community Forums Team for assistance with getting your services connected. We appreciate you considering Xfinity as your service provider, and would love to assist you in with getting services up and running at your new home. To get started, can you please Direct Message your name, the service address, your contact phone number and email address, along with an estimated time of completion? I look forward to working with you today!
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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