Hi there,, @user_3gietm Thank you for your interest in bringing Xfinity services to your new construction home! We’d be happy to help with a serviceability request. Please send us a DM with your full first and last name and the complete service address, and we’ll take it from there.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "Start new conversation" (pencil and paper) icon • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message You must use the primary Xfinity ID
EG
Expert
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122.8K Messages
28 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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3.8K Messages
24 minutes ago
Hi there,, @user_3gietm Thank you for your interest in bringing Xfinity services to your new construction home! We’d be happy to help with a serviceability request. Please send us a DM with your full first and last name and the complete service address, and we’ll take it from there.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID
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0