Visitor
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1 Message
New construction home needs WiFi
I have called at least five times and cannot get service at a new construction townhome I am moving into this week. Please assist and advise.
Visitor
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1 Message
I have called at least five times and cannot get service at a new construction townhome I am moving into this week. Please assist and advise.
EG
Expert
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113.4K Messages
4 years ago
Concern moved here for greater exposure to actual Comcast employees.
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XfinityJonathan
Official Employee
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839 Messages
4 years ago
Hi there @user_c7cabb , every agent should have the ability to look this up for you and if they can't answer it, they should (in cases where you're actually within our footprint) put a ticket in, so that's a bit concerning. Feel free to message Xfinity Support and they can help you, and read the following article: https://www.xfinity.com/support/articles/determining-serviceability
(edited)
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