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Tuesday, March 25th, 2025 8:43 PM

New construction connection

Hi, I want to find out who to contact to run a new cable line for a new construction home. Houses around this new property already has the Xfinity internet service. I called customer service numerous times and they have no clue. Why have you made it so hard to reach out to the engineering team?

Expert

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109.9K Messages

28 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.8K Messages

28 days ago

@EG Thank you for your partnership!

 

@user_s0hx89 Thanks for meeting us her in our community about the new connection for your new home. You've reached the right team for assistance. We'll have to get your full name and complete service address in a Direct Message in order to assist. We look forward to assisting in DM.

Expert

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109.9K Messages

28 days ago

It's my pleasure @XfinityLinda !

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