Visitor
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2 Messages
New construction address
I am moving into a new construction home next week and the area is serviced by xfinity. But when i try to sign up for service, it doesnot recognise my new address
can anyone assist?
Visitor
•
2 Messages
I am moving into a new construction home next week and the area is serviced by xfinity. But when i try to sign up for service, it doesnot recognise my new address
can anyone assist?
XfinityJohnG
Official Employee
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1.9K Messages
8 hours ago
Thank you for reaching out here @user_mkeuj2. I will be happy to check on the serviceability of that address from here. Could you send me a direct message with your full name and the complete address for where you would like that service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_mkeuj2
Visitor
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2 Messages
8 hours ago
Im unable to locate your name in direct message
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