Visitor
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1 Message
New Construction Address Does Not Show Up For Transfer
I am unable to transfer services or check to see if I can keep Xfinity service because my address does not show up. Home is considered new construction.
Visitor
•
1 Message
I am unable to transfer services or check to see if I can keep Xfinity service because my address does not show up. Home is considered new construction.
EG
Expert
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118.8K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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3.5K Messages
1 hour ago
Hello, @user_ym1n4f to check the address, could you please send our team a direct message with your full name and full address? To send a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
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