Visitor

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1 Message

Wednesday, July 8th, 2026 1:09 AM

New coax cord

A tree branch fell and tore my coax cord then maintenance cut the cord completely, I need a replacement.

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Official Employee

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2.7K Messages

2 hours ago

 

user_h1y2rj

Thank you for reaching out to let us know. Since service is completely out, we'll work to get a tech out to get you online and address the cable. I ask that you reach out privately so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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