5 Messages
New Charges on Mobile Bill
On my Xfinity mobile bill, unlimited talk and text was include in my bill as free. Recently a new charge of $25 is my added to my account for talk and text. Can someone explain this? [Edited: Language]
5 Messages
On my Xfinity mobile bill, unlimited talk and text was include in my bill as free. Recently a new charge of $25 is my added to my account for talk and text. Can someone explain this? [Edited: Language]
XfinityDena
Official Employee
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3.2K Messages
1 year ago
Thank you for reaching out @user_xgr8n0 Have you taken a look at your billing statement to see what the charge is listed as? Have you made changes to your services?
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XfinityDena
Official Employee
•
3.2K Messages
1 year ago
@user_xgr8n0 Do you currently have active services with Xfinity? If not this would be your line access fee for to have access to Xfinity mobile services.
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user_xgr8n0
5 Messages
1 year ago
So what’s the extra charge for?
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