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Tuesday, June 16th, 2026 11:48 AM

New cable subscriber

I want to use my Xfinity channels.  I keep getting Roku

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Official Employee

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4.9K Messages

1 hour ago

Hi user_zsiui6! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us, and my team is always here to support you. To make sure I understand and to best help you, are you trying to watch the Xfinity Stream App on your Roku device, but it's not working?

 

If so, can you tell me a little more about what is occurring on your end? Are you getting an error message or an error code when trying to watch?  

 

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