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1 Message

09/24/2026 8:06 PM

New cable boxes

How do I get new cable boxes

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Official Employee

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2.3K Messages

3 hours ago

Hey there, @user_61prng! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand where you are coming from with wanting to get a new cable box. There are a few options, we can ship the box to you direct that will come with a shipping charge or you can visit the local Xfinity Store to pick one up for no cost. Please let us know how you would like to proceed. 

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