btarin's profile

Visitor

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1 Message

09/22/2026 7:45 AM

New Cable box

I received a new cable box for  our  tv but can't  hook it  up. Does xfinity  make  house calls ?

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Expert

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121.4K Messages

1 hour ago

The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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3K Messages

1 hour ago

 

btarin, thank you for reaching out through Xfinity Forums. We can help get your cable box installed. Can you tell me if you have it connected, but maybe you're getting an error message?

 

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