Visitor
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1 Message
New cable box
I just received a new 4K cable box but it doesn’t have dvr. Can I get an Arris XG1V4 cable box instead?
Visitor
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1 Message
I just received a new 4K cable box but it doesn’t have dvr. Can I get an Arris XG1V4 cable box instead?
Tek
Problem Solver
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959 Messages
27 days ago
Every box has Cloud DVR now. Did you get an Xi6, which does not have a coax connection?
Only XG1v4 is the only one that still has a local hard drive, but I believe even some of those do not have hard drives anymore.
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EG
Expert
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116.2K Messages
26 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2.6K Messages
26 days ago
@user_fe6ucr I can definitely help update your cable box. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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julian2309
Visitor
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1 Message
7 hours ago
Xfinity sending to mi February 24 is chachen the new E.Mail Box
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