U

Visitor

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2 Messages

Tuesday, April 22nd, 2025 2:17 PM

New Build

I am trying to get new insulation, for a new home we are building. We have made contact three several times and was told.We will receive an email or a call back.Nothing has happened. Please help.The ditch is dug for wiring to be placed.

Official Employee

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1.9K Messages

3 days ago

Hello, @user_2680dz. Congratulations on building your new home. I would be more than happy to see what's going on with this request to have the insulation installed on this trench you've dug. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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