Visitor
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1 Message
New Build Installation
I should be moving into a new build soon. The contractor ran all the cat5 and coax cable into the utility room and taped them together.
If I buy and install a wall-box, will the technician coming to install be able to do the rest or what would I prepare beforehand?
XfinitySeth
Official Employee
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844 Messages
8 hours ago
Congrats on the upcoming move user_1yv50u! I know moving around a new build is always an undertaking in itself, so in terms of the services, our teams always want to do as much of the heavy lifting and setup for you as we can. As long as the address is already established, we can pass the information along to our serviceability teams for account establishment and work from there on anything else that's needed 👍
Please send us a direct chat message with your full name, and the full address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page. From there we'll get started on making sure you're good to go once you move in.
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