Visitor

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1 Message

Wednesday, June 24th, 2026 9:35 PM

New Address

Need help registering new address to use services

Oldest First
Selected Oldest First

Official Employee

 • 

2.8K Messages

39 minutes ago


Good afternoon, and thank you for reaching out on our Community Forums regarding starting service at your new address @user_wuqa03 - we appreciate it.

 

Our team would be happy to help get everything set up. To get started, please send us a direct message with your full name and the service address.

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

  • Click the "Direct Messaging" icon
  • Click the "Start New Conversation" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
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