3 Messages
New Address is an invalid address
I’m moving to the new address. I tried to use the online service to move the service but the new address showed up as invalid when entering it on the website.
3 Messages
I’m moving to the new address. I tried to use the online service to move the service but the new address showed up as invalid when entering it on the website.
XfinityAlfonso
Official Employee
•
1.6K Messages
1 year ago
Hey there @hanglinlll congratulations on the new home! Is the new home address a new construction project still being built? Most often that is the case when the address cannot be found. To make sure though use the USPS link below to ensure the proper address is being used.
USPS Address Lookup
Xfinity Movers Center
You can also send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, then entering “Xfinity Support” in the “To” section. Please include your name and address and we'll look into this for you.
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