2 Messages

Tuesday, October 10th, 2023

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New account moving to new address

I’m wanting to sign up for the internet prepaid and ideally have internet the week of moving, I sign a lease for a new apartment this week and will move in Saturday (Today is Tuesday); since I work from home I really need internet by Monday. Is it too early for me to sign up for internet?

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1.9K Messages

2 years ago

Hi @user_35wx4a We are excited you want to join our family!  I work from home as well and understand how important your connection is needed for work. Since you would like service to begin on Monday its best to go ahead and get started now! If you plan on having equipment mailed it can take 3-5 business days.. I have that link for you to sign up for prepaid at https://www.xfinityprepaid.com/. 

I have a link where you would make your payments at https://www.xfinity.com/support/articles/pay-prepaid-online. You can also download and use our Xfinity Prepaid App. Let us know if you need more assistance. 

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