NEVER USE XFINITY

this is the most horrible company I have ever worked with their customer. Service is terrible. Not a single person knows what they’re doing. I have spent hours almost 10+ hours just trying to restart my Internet and get a refund. They owe me $375 and told me that they would mail me the check. Guess what came in the mail a check with my old balance on it. Guess it didn’t come in the mail my refund. Guess what I also did is I called back again for approximately the 15th time guess what they told me on the phone that he couldn’t help me and that he would have to send me to somewhere else. Do you know how many times I have been put on hold. It is not possible to even speak to a live human unless you tell them you’re gonna cancel your subscription. And then I went personally inside the stores and nobody could help me there either they even sent me to a booth with a live chat assistant, instead of talking to someone in real life, which is why I went to the store in the first place I will tell every single person I know to never use Xfinity ever again. I will plaster it all over my job I will post it on the Internet and let everybody know that Xfinity is the worst company you could ever possibly use for Internet and I will never use it again.