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Thursday, December 19th, 2024 4:16 AM

Never received Amazon gift card

Hi, I did your Xfinity new customer service deal where you get a 100-200 dollar gift card if you do 55 mps and I never received the gift for me getting the service 

Official Employee

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1.4K Messages

4 months ago

 

user_tm12sb Can you please use this link https://www.xfinityincentivetracker.com/track to check your status of your gift card?

 

2 Messages

4 months ago

I'm having the same issue, I just got xfinity service but never received my $200 Amazon gift card. What do I do to fix this

Official Employee

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1.8K Messages

Good morning @user_6ybobd, and thank you for reaching out on our Community Forums with your gift card concerns, we appreciate it. Have you tried checking the status of your gift card https://www.xfinityincentivetracker.com/track? May I also confirm where you saw the offer? Was it on our website https://www.xfinity.com/learn/deals or an alternate website?

 

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