Visitor
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1 Message
Never received $200 Amazon gift card
I signed up for gigabit service in February 2025 with the promise of a $200 Amazon gift card. As usual, Comcast did not follow through. It's almost impressive how determined this company is to live up to its atrocious reputation. I wish I could say I was surprised, but this is the same company that raised my price to $80/mo while offering brand-new customers $50/mo for the exact same service with a FIVE YEAR PRICE LOCK and then tried to gaslight me about how I'm a "valued customer."
You're not fooling anyone. Please don't waste my time and just give me my gift card. Every other thread on the subject says to send a DM using a nonexistent link.
XfinityDena
Official Employee
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4.2K Messages
3 hours ago
@bnorwood
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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