Never in my Life
I have used Comcast in multiple states. I have been a loyal customer in florida for 2years. I call to complain that I am paying for getting 1200mb. But only get 300 which is a 4th of what I am paying for. When I am inundated and digging through the swamp of robo calls I get a single humen. At first he is apologized because originally I was hung up on. But as the conversation continues he gets more and more aggressive with me. All I wanted was a transfer. And after insulting me, belittling me, and lying to face. Proceeds to threaten to turn off my internet. After me telling him 3 times and I hang up. He calls me back to say I am disconnected. So my wife who's work is strictly online. Can't do her job. How is this legal? This is how you treat your customers? Give us the run around. Threaten us. Then turn of our [Edited: "Language"] internet. Even if that's how some of us work? There are no words can describe the level of disgust I have.