Never agreed to xfinity mobile, but billed

user_0xz41a Thank you for reaching out! I'm sorry to hear you have been billed for a service that you never agreed to have. We can submit a case to the Xfinity Mobile Team to have this investigated. Please send us a direct message.  

 

To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it