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Thursday, March 19th, 2026 7:33 PM

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Network Upgrade or Maintenance? - San Francisco

There have been a number of workers on my street over the last week. Today they are right outside my building. 

My zip code is 94131.

I'm curious, is this just routine maintenance or upgrades to prepare for faster speeds? My plan is already 2000/300.

If it's upgrades, when would higher tiers likely be available?

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7 hours ago

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Official Employee

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4 hours ago

@user_st4p9p We thank you for allowing our team help you today. We are always here if you should need us in the future. Take care, and have a great day. 

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