Visitor
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1 Message
Network not available
When I try to dial in or out it says network is not available. I have Wi-Fi and then I have this phone and my now TV is working with the internet but my phone keeps on saying network not available
Visitor
•
1 Message
When I try to dial in or out it says network is not available. I have Wi-Fi and then I have this phone and my now TV is working with the internet but my phone keeps on saying network not available
XfinityNatalie
Official Employee
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415 Messages
6 months ago
Hello user_02ithg! Thanks for posting on our XFINITY Community Forum. It is never an ideal situation when your phone is not working at any time of the day. Not to worry! You have reached the right team, more than happy to help you get back on track with using your phone once again!
Just to clarify, are you experiencing this issue with XFINITY Voice service or XFINITY Mobile phone service? If it is for the landline phone, could you please check if the modem has the Ethernet cord connected on the back of the modem through the telephone port? There are some instances when you may need to push it in further until you hear a clicking sound if it has become loose over time. Please let us know if you need any further assistance.
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user_z2t23k
Visitor
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3 Messages
23 days ago
Network disconnected Internet, not in range
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