Visitor

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1 Message

09/29/2026 12:06 PM

Network Enhancement

My internet service has been out going on three weeks now and I work from home, and this has been terribly frustrating and stressful, can you please tell me when is this enhancement is set to end?

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Expert

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121.6K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.6K Messages

54 minutes ago

@user_e2gmw6 We do not have access to any rollout plans or timeframes on specific infrastructure improvements. Are you seeing service interruptions frequently through the Xfinity app/support page or when you're noticing the connection issue its only isolated to your account and not an area-wide issue is being reported? 

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