Netgear CM3000 and RAX41 upload speed artificially capped at 35

Recently there was an upgrade to service in my area and was expecting to get some sort of upgrade to my upload at least, and while the advertised offers for internet plans have a min of 110+ up for even the lowest tier, I seem to be grandfathered in at 1000/35 artificially hindering my upload speeds. Brief chat with the text support client and they are more than happy to upgrade my upload by signing up to a lower plan that costs more a month than I currently pay.