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Thursday, January 29th, 2026 11:54 PM

netflix

my bill states netflix is in my bundle, why am i paying for an upgrade

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Official Employee

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2.3K Messages

6 hours ago

Hello there user_ea23u5 thanks so much for taking time out of your day to reach us here via our Xfinity Forums! Some of our older service plans do have Netlfix included at a basic level, and you can elect to upgrade to a Premium version for an additional fee.  This is done by adding this on via Xfinity My Account or via the X1 cable box. Your Xfinity statement will break down all additional charges in an easy-to-read format. If you have our Xfinity Streamsaver bundle with Netflix, Apple TV+, and Peacock, this will have the Standard Netflix level. 

 

Understanding Your Xfinity Bill 

 

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