Netflix

Hi there, someone hacked our Netflix and everytime we want to watch everything has been changed to Spanish with users we don’t know. We can’t change our password and I don’t have my comcast email or password. Could you help?

Responses

Oldest First

Selected Oldest First

U

user_i3hj2y

Visitor

•

2 Messages

4 days ago

I found my user name and password. Just need help re setting Netflix password

1

0

XfinityAmandaB

Official Employee

•

2.5K Messages

user_i3hj2y Thank you so much for stopping in for help with your Netflix password. You can update your password information directly through Netflix. netflix.com/loginhelp

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

4 days ago

0

Customer Service

user_i3hj2y

Netflix

user_i3hj2y

XfinityAmandaB

New to the Community?