2 Messages

Tuesday, August 6th, 2024

Closed

Netflix, Peacock, Apple tv will not activate!

I have spent hours and hours "chatting" with agents from Xfinity trying to get my new bundle with Netflix, Apple TV and Peacock to activate on my TV. I paid $15.00 a month for the new bundle and I cannot get it to activate. The link that Xfinity sent me takes me to a site where I have to pay an additional $7.95 a month for each service to activate. I am 75 years old. I may not live long enough to get these streaming services going. Thinking about switching to AT&T. Last week I was on with Xfinity for hours and hours over 4 days because my picture kept pixelating....they finally sent out a tech.....This is terrible customer service. 

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