Visitor
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1 Message
Netflix membership will not cancel
I want to cancel netflix along with an unexpected add on and I called xfinity to cancel this, the person said they did but never did, I want this canceled immediately!
Visitor
•
1 Message
I want to cancel netflix along with an unexpected add on and I called xfinity to cancel this, the person said they did but never did, I want this canceled immediately!
XfinityKei
Official Employee
•
2.4K Messages
20 minutes ago
@user_bxjjg6 Our team can help. Can you please direct message me your first and last name along with your full service address so I can review your account to assist with your changes for Netflix.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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