Hello, user_2g9t21! I hope Friday is treating you well aside from the Netflix hiccup on your cell phone. Let's see here. To begin I wanted to ask what device you're using that is having this issue, and if others devices are impacted. To be sure, is it an issue with connectivity or an error message regarding your subscription that is happening now? We'll get this sorted out so you can enjoy your shows.
XfinityThomasA
Official Employee
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10 hours ago
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