baker409's profile

Regular Visitor

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5 Messages

Wednesday, April 19th, 2023 7:03 PM

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netflix account sharing

Our out of state SIL is using our Netflix account which we would like to stop asap.  We're waiting to get the notice from Netflix on the "shared account crackdown".  I'm wondering if Netflix will notify us (account holders) about the shared account or will they notify the extra person using the account?   I don't want to have to keep checking our bills to make sure we're not being charged for the additional account because we are not going to pay it.  

Problem Solver

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1.5K Messages

2 years ago

Xfinity doesn't manage your Netflix account.  You do.  How?  Netflix help: https://help.netflix.com/en/node/129831

From the link, you can sign in and then select which devices can connect, and sign out the devices you don't want or don't recognize. 

After that, change your password so whoever is using the account can't add the device back in.  How?  https://help.netflix.com/en/node/365

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