Visitor
•
1 Message
Neighbor Xfinity line runs through my property without my permission
Hi,
Last friday - October 30th 2026 - an xfinity tech come to install a connection to my neighbor's basement, and I informed him of my property boundary and I intended to do some hardscaping
he routed the cable entirely on the neighbor's property and all was good
This afternoon, I see that a conduit has been run through my property and to my neighbor's basement, I did not provide any permission for this and would like this to be removed from my property
as it is obstructing my landscaping project and use of my yard
Regards
Neil
XfinityDemetrise
Official Employee
•
623 Messages
46 minutes ago
Hi there. Thank you so much for reaching out on our Xfinity Community Forum about that Xfinity line. I'll be happy to assist. To get started, please follow the steps below to send a direct message.
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
0
0