Visitor
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2 Messages
Neet to be put in contact with a technician with high level technical knowledge of configuring XER10.
I need direct line of communication with a high level tech on configuring my newly installed device. I began going through communication on reddit this morning:
It appears that I am being ghosted at this point, and frankly, I am furious.
XfinityThomasB
Official Employee
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2.5K Messages
3 hours ago
hingadingadergin We are the same team that handles our Reddit page. Can you please provide some details on what is happening with the XER-10? That device does not support bridge mode. There is an inline ONU that converts the fiber to coax transmission which does not support that bridge transition.
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EG
Expert
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115.4K Messages
1 hour ago
@hingadingadergin @XfinityThomasB
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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