Visitor
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1 Message
Needs to set up tech appointment for new coax cable outlet
Recently moved to a new house and needs to set up new coax cable outlet for internet. Tried chatting with virtual assistant and not helpful.
Visitor
•
1 Message
Recently moved to a new house and needs to set up new coax cable outlet for internet. Tried chatting with virtual assistant and not helpful.
XfinityMarshante
Official Employee
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645 Messages
23 hours ago
Hello @user_367kbf, thank you for taking the time to leave a post. Congratulations on your new home. What a fantastic milestone! We'd be happy to assist with getting an appointment set up to have a coax outlet installed. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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