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Friday, December 8th, 2023 6:12 PM

Closed

Need tracking number

I ordered prepaid Xfinity wifi it automatically activated it but I have no equipment.... Where is it?

Retired Employee

 • 

1.5K Messages

1 year ago

Hello @Noahraptor, thank you for taking the time to reach out on social media. 

 We have a specialized team for our Prepaid customers to reach out to for support. For product information, service activation and refills: https://comca.st/3mHRB4K. Customers can also call 1-855-75-PREPAID or 1-855-757-7372. We know our customers are the best part of Xfinity and appreciate you taking the time to give us the opportunity to help. We know you have choices, and we thank you for choosing Xfinity. I hope you have a great day.

 

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