Wed, Aug 19, 2020 1:00 PM
I NEED to upgrade to unlimited data and there is nowhere I can find to do it right now. It says its unavailable online and I havent been able to get in contact with customer service. ComcastJoeTru can help?
9 m ago
Greetings, @pur3pker131! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to add unlimited data to your plan. I know it sure does come in handy not needing to check your data on a day to day basis. I would like to see what we can do for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
I'm glad I was able to assist you in getting the unlimited data applied to your account, pur3pker131. If you ever need further assistance don't hesitate to reach out to us.