Visitor

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1 Message

Wednesday, December 3rd, 2025 2:07 AM

Need to update legal name

Request in title. Genuinely stumped on how to accomplish this. Have been to the xfinity store twice to attempt to accomplish this. I am an employee and it’s been updated in comcast’s internal system for a year.

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Official Employee

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2.1K Messages

37 minutes ago

Hello @user_bbdtbs, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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