KimBach's profile

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Mon, Apr 27, 2020 8:00 AM

Need to talk to an agent.

I tried calling 3 THREE times.  Each times, I keep getting routed elsewhere after confirming my account.  Then the stupid woman tells me to go to some link sent to my phone.  I NEED TO SPEAK TO AN AGENT for an INFLATED BILL!!!  I HATE the woman's annoying voice.

Can't talk to anyone at xfinity ???

Tried the chat channel.  It doesn't work. 

This is so infuriating.  If this is how you define customer service, you will lose my business!

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