Visitor
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1 Message
need to talk to agent in usa
i was on the phone for almost an hour with customer service and really did not understand why i was turn off when i ask that i can pay it on 18th of june..i ask to speak to a supervisor and giving the run around. and i was put on hold and really giving a straight answer...
EG
Expert
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111.1K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityNatalie
Official Employee
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118 Messages
1 day ago
Hi there user_7ijjqn! Thanks so much for taking a moment out of your busy day to leave a post on our XFINITY Community Forum. I know it is vital to have your services active at all times. Rest assured, you have reached the right team to assist you with your payment arrangement concerns.
Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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