Visitor

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2 Messages

Friday, October 24th, 2025

Need to talk to a agent

I need to talk to a agent about my bill and the xfinity assistant is not letting me 

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Official Employee

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2.1K Messages

17 hours ago

Hey @user_f6mc8f! Thanks for visiting the Xfinity Community Forums for help with your billing concerns. How can we be of assistance? 

Visitor

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2 Messages

I need to talk to a agent about my bill and the app keeps putting the same thing over and over i need to talk to a agent 

Official Employee

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2.1K Messages

Your case may need to be sent to the right department and I do apologize for the delay in receiving the right assistance. We can help with any concerns here and work with other teams too so you only have to work with one team here. Can you share a bit more about what is going on? Are there charges you are having issues with? Is a promotion about to expire? Can you tell us a nit more so we can better assist? 

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