Your case may need to be sent to the right department and I do apologize for the delay in receiving the right assistance. We can help with any concerns here and work with other teams too so you only have to work with one team here. Can you share a bit more about what is going on? Are there charges you are having issues with? Is a promotion about to expire? Can you tell us a nit more so we can better assist?
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XfinityEva
Official Employee
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2.1K Messages
17 hours ago
Hey @user_f6mc8f! Thanks for visiting the Xfinity Community Forums for help with your billing concerns. How can we be of assistance?
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