U

Visitor

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2 Messages

Saturday, June 14th, 2025 12:51 PM

need to send direct message, can't find my post

I need to send a direct message to xfinity support, but I can't find the bubble to click. I can't find my post to go to and do it from there. How can I message y'all? Thanks, M

Expert

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111K Messages

2 days ago

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478  

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